HSCSWCAPP3

Glossary

Abbreviations, acronyms and specialized terms, including units and clinics

2-8 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

2-8

3 Central — Adult medical inpatient unit: general medicine.
3 East — Adult medical‒surgical inpatient unit: geriatrics/palliative care.
3 North (MICU) — The adult critical care Medical Intensive Care Unit has now expanded into two locations, 3 West MICU and 3 North MICU.
3 West — Adult medical inpatient unit: acute care general medicine (distinct from 3 West MICU).
4 Central — Adult medical‒surgical inpatient unit: acute cardiology and vascular.
4 East — Adult medical inpatient unit: acute cardiology.
4 North (TCVPO) — The adult critical care Thoracic Cardiovascular Post‒Operative Unit has now expanded into two locations, 4 West TCVPO and 4 North TCVPO. Prior to its permanent designation as TCVPO, 4 North was used as a temporary location while other units were renovated or expanded.
4 West & TIMU — Adult surgical inpatient unit: thoracic cardiovascular acute and intermediate care (distinct unit from 4 West TCVPO).
5 Central — Adult medical‒surgical inpatient unit: digestive health.
5 East — Adult psychiatry inpatient unit.
5 North (SIMU) — Surgical Intermediate Care Unit, previously part of the 5 West Surgical Acute unit and now split out into its own larger location. Prior to its permanent designation as SIMU, 5 North was used as a temporary location while other units were renovated or expanded.
5 West — Adult surgical inpatient unit: surgery, urology and transplant acute care.
6 Central & EMU — Adult medical inpatient unit: neurology, epilepsy monitoring unit and stroke center.
6 East — Adult surgical inpatient unit: orthopedics and trauma.
6 West & NIMU — Adult surgical inpatient unit: neurosurgical acute and intermediate care.
7 Acute (7 West, 7 Central, 7 North) — Pediatric acute care inpatient units within the Children’s Hospital.
8 Central/GynOnc — Adult surgical inpatient unit: gynecology/oncology.
8 East/L&D — Women’s Services inpatient unit: labor, delivery, and postpartum recovery, with the newborn nursery.
8 North — Women’s Services inpatient unit.
8 West — Adult medical inpatient unit: hematology/medical oncology.

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A

A3 — Part of the Be Safe methodology, the A3 template is the structure staff use to systematically map process breakdowns, perform root cause analyses, propose solutions and can leverage immediate help from their chain of command to resolve in‒the‒moment barriers, rather than performing a work‒around.
AAP — American Academy of Pediatrics (http://www.aap.org/en-us/Pages/Default.aspx)
ACE — Acute Cardiovascular Events.
ACGME — The Accreditation Council for Graduate Medical Education.
ACOG — American Congress of Obstetricians and Gynecologists. (http://www.acog.org/)
ACS — Acute Coronary Syndrome.
Action‒OI — “The Truven Health Action‒OI Operational Performance Improvement Solution delivers the tools you need to evaluate your operational and financial data in a realistic context: head‒to‒head with best‒in‒class organizations and facilities of similar size, payer mix, complexity, and patient population.” (http://truvenhealth.com/your-healthcare-focus/hospital-management-decisions/actionoi)
Adult Neurology Clinic — Ambulatory care clinic with multiple locations.
Advanced Practice Nurse (APN) — Advanced Practice Nursing at UVA Health System is based on educational preparation (graduate degree in nursing), practice preparation (specialty certification) and core competencies. The nurse must be practicing in a specifically defined APN Role, such as Nurse Practitioner or Clinical Nurse Specialist. The advanced practice arm of the PNSO Clinical Career Ladder brokers six roles on three progressively more expert levels: the entry level APN1‒NP (or APN1‒CNS); APN2‒NP (or ‒CNS); and APN3‒NP (or ‒CNS) who are nationally‒recognized experts.
AE — Aortic Emergencies: Ruptured Abdominal Aortic Aneurysm & Dissection.
AHA — American Heart Association.
AHRQ — Agency for Healthcare Research and Quality.
AIDET® — Acknowledge, Introduce, Duration, Explanation, Thank You — Developed by The Studer Group, this acronym reminds clinicians of five fundamental communication principles for building a satisfying therapeutic relationship with patients.
AKI — Acute kidney injury.
Allergy Clinic — Ambulatory care clinic providing allergy care.
ALS — Amyotrophic lateral sclerosis.
Altavista Dialysis — UVA renal dialysis clinic located in Altavista, Virginia.
Amherst Dialysis — UVA renal dialysis clinic located in Amherst, Virginia.
AMSN — Academy of Medical Surgical Nurses. (http://www.amsn.org/)
ANNA — American Nephrology Nurses Association. (http://www.annanurse.org/)
AONE — American Organization of Nurse Executives. This national professional organization for nursing executives also offers fellowships to nurse managers who are interested in an in‒depth learning experience to strengthen skills and gain new leadership competencies. Participants attend retreats, engage in experiential and virtual learning and attend the national AONE meeting. (http://www.aone.org/aone_foundation/NMF2014.shtml)
AONE NS3 — The Nursing Satisfaction with Support Services Survey (NS3), offered through the American Organization of Nurse Executives (AONE). At the strong encouragement of our Chief Nursing Officer, UVA Health System participated in 2013, the inaugural year of this nationally‒available survey. Many workgroups have been pursuing improvements at UVA Health System based on our nurses’ input in this survey.
AORN — Association of Operating Room Nurses.
Appreciative Inquiry — A methodology for organizational change that focuses on what works in an organization, derived from the work of David Cooperrider and Suresh Srivastva (1987).
APSPOQ‒R — American Pain Society Patient Outcome Questionnaire‒Revised. This tool is designed to gather specific patient feedback on pain management after surgery.
ASA — American Heart/American Stroke Association.
ASPMN — American Society for Pain Management.
AST — Alternative Site Test to finger stick for obtaining capillary blood glucose sample (e.g. palm of hand).
ATP Count — Adenosine Triphosphate (ATP) testing is a universally‒recognized tool for measuring the hygiene levels of surfaces, including ECG lead wires. ATP is the energy molecule found in all living organisms, including plants, bacteria, yeast and mold. When ATP comes into contact with the reagent on a testing swab, light is released in direct relationship to the amount of ATP present. The result displays in relative luminescence units (RLUs). The higher the reading, the more contamination is present. When examining patient care items, 100 RLU’s or below is considered acceptable per institutional policies and procedures.
Augusta Dialysis — UVA renal dialysis clinic located in Augusta County, Virginia.
AVP — Associate Vice Presidents ‒ these senior leadership roles oversee broad departmental groupings and report to the Vice President and CEO of the Medical Center (who in turn reports to the Executive Vice President for Health Affairs, see below).

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B

Baldridge Performance Excellence Program — The prestigious Malcolm Baldridge National Quality Award is given by the President of the United States to business, education and health care institutions that are determined to be outstanding in seven performance measures. The Baldridge Program “educates organizations in performance excellence management and administers the Malcolm Baldridge National Quality Award.” (http://www.nist.gov/baldrige/)
Battle Building — The new Bill & Barry Battle Building, which opened in summer 2014, allows UVA Health System to consolidate nearly all outpatient pediatric care into a single location. Children’s Hospital nurses and nurse leaders joined numerous interprofessional partners in many months of facility design and planning for this transition.
Be Safe — UVA’s Executive Vice President for Health Affairs, Richard P. Shannon, MD, has introduced “Be Safe,” a shared lean‒based methodology focused on creating an environment of unmatched patient and team member safety. Be Safe trains and empowers all front‒line staff to call out issues that affect safety, workflow and outcomes. This triggers a systematic, real‐time problem solving process that quickly involves leadership support and other organizational resources, as needed, to effect changes. The Be Safe initiative recognizes front‒line staff as fundamental to this philosophy and prioritizes their training in the methodology and their engagement in the systematic process of improvement, which includes the creation of “standard work,” testing new processes and sharing successes. Now, to report a variance or concern, staff file a Be Safe Event report in the central Be Safe Events database (expanded from the previous “QR Track” for quality reports). Staff also use the “A3” template to systematically map process breakdowns, perform root cause analyses, propose solutions and can leverage immediate help from their chain of command (“help chain”) to resolve in‐the‐moment barriers, rather than performing a work‐around.
Bed Coordination Center (BCC) — Team to track and coordinate bed availability and bed assignments and triage requests for external patient transfers to UVA Health System.
BERT — Behavioral Emergency Response Team.
Best Practice Alerts (BPAs) — Alerts that appear within a clinician’s view of a patient’s electronic medical record when certain parameters are met within the documentation, indicating that evidence‐based interventions should be taken (for example, if clinical signs suggest potential sepsis/SIRS, a Sepsis BPA appears, and clinicians follow the appropriate interventional best practice guidelines.)
BFHI — Baby‐Friendly Hospital Initiative. (https://www.babyfriendlyusa.org/about‐us/baby‐friendly‐hospital‐initiative)
Blue Ridge Poison Center(BRPC) — A 24x7 toll‐free call center within the Division of Medical Toxicology to provide general poison information and poison management advice to over 2.4 million residents in 54 counties and 48 hospitals of central and western Virginia. The BRPC is staffed by eight trained nurses specializing in poison information, six medical toxicologists and a toxicology fellow. All calls are free and confidential.
Breast Clinic — Cancer Center ambulatory care clinic.
BSE — Be Safe Event. To report a variance or concern, staff file a Be Safe Event report in the central Be Safe Events database (expanded from the previous “QR Track” for quality reports), via an icon on all Medical Center computer desktops. There are a variety of categories covering patient safety, staff safety and environment of care, whether reporting an actual adverse event or a preventative “good catch.”

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C

Cabinet — The primary decision‐making body conducting the business of UVA Nursing through the Professional Nursing Staff Organization. Led by the elected PNSO President, it has approximately 30 members. The Chief Nursing Officer and the Dean of the School of Nursing are among the ex‐officio members of Cabinet, and it is one of the venues through which the CNO provides a monthly report on the state of UVA Nursing to our RNs.
Cancer Clinics — Part of the Emily Couric Clinical Cancer Center’s specialty ambulatory care clinics, including Ambulatory Bone Marrow Transplant Clinic, Every Woman’s Life, Neuro‐Oncology, Hematology‐Oncology, etc.
CAPR — Cardiopulmonary recirculation.
Cardiac Catheterization Lab — Heart and Vascular Center procedural area.
Cardiac Rehabilitation & Wellness Clinic — Heart and Vascular Center ambulatory care clinic.
Care Partners — Patients may designate up to two individuals as “care partners,” valued as part of his/her care team, welcomed at the bedside at all times and encouraged to participate in care as much as the patient wishes. Their names and contact numbers are noted in the medical record; they receive an identifying armband and a unique code that allows them to call to check on their loved one.
CAUTI — Catheter‒Associated Urinary Tract Infection — a nurse‒sensitive indicator which is among UVA’s “Q17” organization‒wide quality improvement priorities.
CBL — Computer Based Learning module, a self‒paced series of educational slides with interactive components and post‒education evaluation. CBLs on hundreds of topics are housed within the Learning Management System for staff to access any time. Most are optional; some are designated as annual mandatory learning experiences.
CCU — Coronary Care Unit — Adult critical care inpatient unit.
CDC — Centers for Disease Control and Prevention.
CE Direct — An online subscription source of hundreds of nursing continuing education and certification exam preparation courses from Gannett Education.
CEO — Chief Executive Officer.
CEU — Continuing education units, incremental measures of ongoing education accrued to maintain professional licensure or certification.
CHA — cardiac home care nursing assistants.
Champions — A peer mechanism in which a network of interested clinicians volunteer to become the local resource to help solve specific clinical challenges, enthusiastically reinforcing centrally‒defined best practices with their unit colleagues, monitoring related local performance metric trends, and providing feedback on locally experienced challenges. Examples include Pain Champions, Skin Care Champions, CAUTI Champions.
Chlorhexidine (CHG) Bathing — Chlorhexidine bathing is an FDA‒approved tactic to diminish surgical site infections. Additional research supports the use of off‒label 2% Chlorhexidine Gluconate bathing in adult patients as a technique to reduce central line blood stream infections. At UVA Health System, CHG bath wipes are used to cleanse all patients with central venous catheters or indwelling urinary catheters. The PNSO Clinical Practice Committee developed UVA Health System CHG bathing practices, which includes perineal care with CHG wipes, and wiping down the indwelling catheter and drainage bag tubing all the way to the bag.
Chronic Wound Care Clinic — Procedure/surgical specialties ambulatory care clinic.
CLABSI — Central Line‒Associated Blood Stream Infections — a nurse‒sensitive indicator which is among UVA’s “Q17” organization‒wide quality improvement priorities.
ClairVia — The current automated scheduling system vendor in place for inpatient units at UVA Health System.
Clinical Career Ladder (CCL) — Founded on Patricia Benner's "from novice to expert" principles, the CCL is the peer‒brokered structure and process by which clinicians and advanced practice nurses are able to move beyond entry level roles to higher clinical nursing roles within UVA Health System. The CCL is governed and operated through the UVA Professional Nursing Staff Organization on behalf of Nursing, and is supported by the rest of the Health System as the only means for advancement to these clinical nursing roles.
Clinical Staff Executive Committee (CSEC) — The group which the Medical Center Operating Board has designated to make policy on clinical issues for the Medical Center. CSEC is chaired by the President of the Medical Staff. Members include the Chief Nursing Officer and PNSO President as ex‒officio representatives for Nursing; the CNO is a voting member of CSEC.
Clinician Portal — UVA Health System intranet page which collects the most frequently needed resources hyperlinked at a glance — including the PNSO internet site, the Nursing Education Services site, and the nursing procedure manuals (Lippincott and AACN/Critical Care).
CMA — Certified Medical Assistants.
CMO — Chief Medical Officer.
CMS — Centers for Medicare & Medicaid Services.
CMU — Central Cardiac Monitoring Unit.
CNO — Chief Nursing Officer.
CNS — Clinical Nurse Specialist.
Collab — An internet‒based collaboration and virtual meeting environment accessible to all UVA staff and students from any device with an internet connection, built on the international Sakai platform. The UVA School of Nursing uses it for coursework and student interaction. Many PNSO and other Medical Center committees use it to supplement in‒person meetings for shared governance teamwork at the user’s convenience, completed by an agreed‒upon deadline: shared editing and review of documents; discussion threads for issues and ideas; voting on proposals. (Presented at October 4, 2011 Magnet Conference: “Challenging the Traditional Meeting When Times Are Tight: Shared Governance Using Online Networking Tools”).
Colonnades Clinic — General medicine ambulatory care clinic: geriatric primary care
Continuum Home Health — UVA’s home health agency, includes home infusion services from its own, on‒site home infusion pharmacy. Home health services include all the traditional home health disciplines (RN, PT, OT, SLP, MSW and home health aides) and specialty services (pediatrics, psychiatric nursing, complex wound care). Services are provided to patients in their homes who reside in an 11‒county area of central Virginia comprising the counties of Albemarle, Greene, Madison, Culpeper, Orange, Louisa, Buckingham, Fluvanna, Nelson, Augusta and Rockingham. Home infusion services are provided to patients who may reside in four states: Virginia, West Virginia, Maryland and North Carolina.
CPR — Cardiopulmonary resuscitation.
Crisis Triage Center (CTC) — CTCs are state‒supported programs with protected funding to provide the infrastructure necessary to expedite processes to deploy appropriate mental health services to that vulnerable population.
CSPI — Certified Specialist in Poison Information.
CTU — Cardiac Transition Unit — Heart and Vascular Center: post‒procedural (ablation, cardioversion, cardiac catheterization, percutaneous coronary interventions) observation and recovery unit for cardiac patients.

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D

DEMP — Diabetes Education & Management Program — ambulatory care clinic.
Dermatology Clinic — Procedure/surgical specialties ambulatory care clinic.
Digestive Health Clinic — Digestive health ambulatory care clinic.

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E

Early Recovery After Surgery (ERAS) — An interprofessional clinical protocol adopted at UVA Health System for colorectal surgery and select other adult surgery patients, which promotes earlier recovery through specific interventions such as active patient education and involvement, dietary preparation pre‒operatively, judicious intravenous fluid use, multi‒modal pain management, early mobility and feeding post‒operatively, etc.
EBP — Evidence‒Based Practice.
ECCCC — The Emily Couric Clinical Cancer Center ‒ aggregating comprehensive cancer care services at UVA Health System.
ECG — Electrocardiogram.
ECS — Ethics Consultation Service, interprofessional team available 24 hours per day/7 days per week.
ED — Emergency Department.
EMS — Emergency Medical Services; community first responders transporting patients to the hospital.
Endocrine Clinic — Ambulatory care clinic.
Endoscopy/Bronchoscopy — Digestive Health procedural area.
ENT — Otolaryngology Ear/Nose/Throat Clinic — Procedure/Surgical Specialties ambulatory care clinic.
EP — Electrophysiology — Heart and Vascular Center procedural area.
Epic Electronic Medical Record (EMR) (Epic) — Epic is the electronic medical record vendor system currently in use at UVA Health System. Different patient populations use somewhat different, but still integrated, Epic modules (for example, “Epic Cupid” for Cardiology, “Epic Stork” for OB/GYN). Staff often suggest improvements, and a training “Playground” environment is available to test out changes prior to launch. An internal team of certified developers supports the EMR, including many with nursing backgrounds. A Nurse Administrator heads the department, which includes several Nurse Informaticists.
Epilepsy & Pediatric Neurology Clinic — Ambulatory care clinic.
Evidence‒Based Practice Symposium — An annual educational day hosted by the UVA Health System Professional Nursing Staff Organization, which features a nationally‒known speaker as well as showcasing posters and podium presentations by UVA nurses drawn from a juried call for abstracts from across the continuum of care, to share knowledge gained from nurse‒driven research projects, evidence‒based practice projects, and quality improvement projects conducted over the past year. The PNSO’s Clinical Practice Committee convenes after the event to review the evidence presented, and coordinate subsequent broad implementation of beneficial ideas.
Executive Vice President for Health Affairs (EVPHA) — Newly created for the Medical Center in 2013, the Executive Vice President for Health Affairs is the most senior role in our organizational structure, a role which reports directly to the President of the University of Virginia. The EVPHA has the primary responsibility of aligning key components of the Health System consisting of the Medical Center, the School of Medicine, the School of Nursing, and the Claude Moore Health Sciences library and University Physician’s Group in order to achieve the goal of becoming a top academic medical center.
Exercise Stress Testing — Heart and Vascular Center ambulatory care clinic.

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F

Family Medicine Clinics — Family Medicine ambulatory care clinics with several locations: Primary Care Center, Crossroads (southern Albemarle County), Stony Creek and Western Albemarle/Crozet (both in western Albemarle County).
Family Presence during Resuscitation (FPDR) — Research demonstrates that practice environments that offer family members the option of being present during resuscitation are beneficial and the practice has no adverse effect on staff performance. Both a formal process for providing family support during the resuscitative process and use of a designated facilitator are supported by the literature.
Family Support Facilitator (FSF) — FSFs are typically social workers and chaplains who receive specialized training in assessing families to determine if an offer of Family Presence During Resuscitation is appropriate, and supporting families during a code event regardless of whether or not FPDR occurs.
FDA — United States Food and Drug Administration
From the Desk of the CNO — The Chief Nursing Officer’s quarterly newsletter briefly highlighting priorities for the upcoming quarter.
FY — Fiscal Year, runs July 1 through June 30.

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G

Gate Flag System — A six flag, color‒coded system which hangs outside the patient’s room in the Surgical Admissions Suite, designed to clarify roles and streamline patient progression to the Operating Room.
Geriatric Services — Program at UVA Health System which coordinates services available for geriatric patients across the continuum of care: Inpatient geriatrics/palliative unit, outpatient clinics, outreach with the regional Jefferson Area Board for the Aging; also helps coordinate educational opportunities for UVA Health System staff, UVA School of Nursing students and community geriatric healthcare providers.
Glucommander — A web‒based glucose monitoring system, which monitors glucose levels during insulin infusion. The system includes a dedicated “view only” screen at the central nurses’ station that alarms when an enrolled patient is due for a blood glucose level. This allows any member of the team to respond to the patient’s need to promote tight glucose control.
GWTG — Get With the Guideline; sponsored by the American Heart/American Stroke Association (ASA), GWTG is a national stroke registry with 2,384 participating hospitals and almost three million patients entered.

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H

HAI — Hospital‒acquired infection.
HAPU — Hospital‒Acquired Pressure Ulcers — a nurse‒sensitive indicator which is among UVA’s “Q17” organization‒wide quality improvement priorities (specifically preventing Stage III / Stage IV pressure ulcers).
Heart Center Clinics — Heart and Vascular Center ambulatory care clinics include Cardiology clinics (Northridge & Primary Care Center), Diabetic Cardiovascular Clinic, Echocardiology, Nuclear Cardiology, Perfusion, Thoracic‒Cardiovascular Clinic and Vascular Lab.
Help Chain — Part of the Be Safe methodology, staff leverage immediate help from their chain of command (“help chain”) to resolve in‒the‒moment barriers, rather than performing a work‒around. Staff escalate the request to whatever level is needed to effect an appropriate solution.
HOC — Handoff of care.
Hospital Incident Command System (HICS) — A disaster‒preparedness infrastructure which may be activated at any time at UVA Health System. An Incident Command Center staffed by a designated on‒call interprofessional team supports the efforts to mitigate the situation while simultaneously planning for recovery.
HRP — Human Resources Policy for the Medical Center.
HRSA — United States Department of Health and Human Services’ Health Resources and Services Administration.
HSL — The UVA Claude Moore Health Sciences Library.
HSTS — Health System Technology Services staff: Helpdesk, computer hardware and software maintenance, and other information technology services.
HUCs — Health Unit Coordinators.
Hyperbaric Program — Inpatient service for hyperbaric burn/wound care.

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I

I Care, I Heal, I Build — An overarching brief framework summarizing all UVA Health System organization‒wide goals and metrics, each of which are mapped to one of the three phrases (for instance, patient satisfaction to “I Care”, nurse‒sensitive quality indicators to “I Heal”, and length of stay to “I Build”).
ICU — Intensive Care Unit within Critical Care services.
IDEAL — The acronym/model for handoff of care communications adopted at UVA Health System. Identify, Diagnosis, Events, Anticipated, Leave time: Identify patient name medical record number, date of birth and physician name; Diagnosis and current condition; recent Events or changes in condition or treatment; Anticipated changes in condition or treatment, what to watch for in next interval of care, contingency plans; Leave time for the opportunity to ask questions and clarify information.
IHI — Institute for Healthcare Improvement.
IMU — Intermediate care unit.
Infectious Disease/Travelers Clinic — Ambulatory care clinic, provides care for patients with infectious diseases and preventive care for patients traveling to high‒risk locations.
Infusion Procedural Center — Cancer Center procedural area.
Internal Medicine Clinics — General medicine clinics, located at Northridge and in Orange County.
Interventional Radiology — Radiology procedural area.
IP&C — Infection Prevention and Control department.
IRB — Institutional Review Boards to ensure the protection of human research subjects and the rigor of research methodology.
IUC — Indwelling Urinary Catheter.
IV Team — Team of nurses available to help with difficult intravenous access, affiliated with the Staffing Resource Office/Clinical Services region and championing the Infusion Nurses Society standards as a guidance document.
IVTM — Intravascular Temperature Management.

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J

JABA — Jefferson Area Board on Aging, a Central Virginia community resource and advocacy group for elders and their caregivers. UVA Health System has a geriatric primary care clinic conveniently located at the Charlottesville JABA facility, and has partnered with JABA and Riverside Health System to operate the Blue Ridge Program of All‒inclusive Care for the Elderly (PACE) program. (http://www.jabacares.org/)

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K

KCRC — Kluge Children’s Rehabilitation Center — Pediatric outpatient care specific to rehabilitation needs, formerly also inpatient care. Recently transitioned to the new Bill & Barry Battle Building consolidating nearly all outpatient pediatric care.
KDIGO — Kidney Disease Improving Global Outcomes, “the global organization developing and implementing evidence‒based clinical practice guidelines in kidney disease.” (http://kdigo.org/home/)
KnowledgeLink — The UVA Health System intranet homepage for employees, containing links to organizational information such as mission/vision/values, human resources, other departmental websites, policies and clinical practice guidelines, library databases, and internal employee newsletters. It also contains the “Clinician Portal”, a collection of the most frequently needed resources hyperlinked at a glance — including the PNSO internet site, the Nursing Education Services site, and the nursing procedure manuals (Lippincott and AACN/Critical Care).
Kt/V — A way of measuring dialysis adequacy. In this measurement, K stands for the dialyzer clearance, the rate at which blood passes through the dialyzer, expressed in milliliters per minute (mL/min); t stands for time; Kt, the top part of the fraction, is clearance multiplied by time, representing the volume of fluid completely cleared of urea during a single treatment; V, the bottom part of the fraction, is the volume of water a patient's body contains.” (http://kidney.niddk.nih.gov/kudiseases/pubs/hemodialysisdose/#ktv)

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L

L&OD (LOD) (OD) — A department within UVA Health System Human Resources for Learning & Organizational Development. They broker the Learning Management System, New Employee Orientation, annual house‒wide mandatory education, and a wide variety of continuing education options. Note that clinical/patient care orientation and continuing education are brokered by the separate Nursing Education Services department, close collaborators who share the same educational facilities.
LARC — Long‒acting reversible contraception.
LCD — Liquid crystal display screen.
Leadership in Academic Matters (LAM) — A UVA program, LAM participants are nominated by leaders and represent a range of faculty and top administrators from across the health system and the university. Sessions are conducted over the course of several months and are facilitated by experts in leadership, business, and higher education. Sessions focus on key professional development areas such as self‒awareness, managing organizational change, financial and strategic decision‒making, assessing the dynamics of successful leaders, conflict resolution and negotiation, teamwork, media relations and establishing life balance in a dynamic and growing career. Following the conclusion of the ten‒week program, quarterly sessions continue to provide new topical seminars that are open to alumni from all prior LAM programs. http://www.medicine.virginia.edu/administration/faculty/faculty-dev/lam/home-page
Learning Management System (LMS) — Currently NetLearning. Internet‒based system which houses over 400 online courses created by Health System subject matter experts as well as several thousand courses from various vendors (e.g., SkillSoft, AACN, AHIMA, Precyse, and Rosetta Stone) available to all staff at no cost to them. The LMS also provides a vehicle for staff to enroll in live, instructor‒led classes offered by Learning & Organizational Development, Nursing Education Services, and other departments in the institution. The LMS tracks information such as certifications and mandatory requirements, with reminders sent to the employees when re‒certifications/renewals are due. The LMS records a transcript for each employee for any course taken, including an option to manually record participation in any external course, conference, or similar professional development.
Life Support Learning Center — Provides training and education in current resuscitation techniques that are essential for optimal patient outcomes. Courses offered by the Life Support Learning Center are targeted to those who treat children and adults in emergency cardiac situations. Programs are designed to create learning opportunities that will enhance and expand the knowledge and skills of healthcare providers, improve the quality of healthcare delivery during emergency situations and improve patient care.
LIP — Licensed Independent Practitioner.
LOS — Length of stay.
Lynchburg Dialysis — UVA renal services located in Lynchburg, Virginia, both the acute care program and the outpatient program.
Lynchburg Home Program — UVA renal clinic in Lynchburg, Virginia specializing in home training for patient self‒care.

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M

MAHC10 — Missouri Alliance for Home Care Fall Risk Assessment tool.
MAR — Medication Administration Record for each individual patient within the Epic electronic medical record; documents the details for all medications ordered and administered.
MCP — Medical Center Policy.
MD — Medical Doctor.
Medcom — Medical Communication Center, located within the Emergency Department of the Medical Center, provides service to air and ground transports, 24 hours per day, 7 days per week. The communications specialists provide support to the Pegasus Critical Care Transport, Medic V ALS (Advanced Life Support)/BLS (Basic Life Support) Ground Transportation, NETS (Newborn Emergency Transport Team) and the medical command component/transport reports for ALS/BLS transports into the Medical Center through the Emergency Department.
Medical Center (MC) — The UVA Medical Center. The Medical Center at the UVA Health System has over 40 dedicated medical and surgical departments, with more than 120 sub‒specialties and services, from prevention and wellness to intensive care.
Medical Center Operating Board (MCOB) — Comprised of members of the University’s Board of Visitors and independent experts, the MCOB oversees the operations of the UVA Medical Center. The Chief Nursing Officer is an administrative member of the MCOB Quality Sub‒Committee.
Medical Center Quality Committee (MCQC) — The Medical Center Quality Committee is an interdisciplinary committee, reporting both to CSEC and the MCOB Quality Subcommittee, responsible for defining, prioritizing, overseeing and monitoring the performance improvement activities within the Medical Center. The primary duties of the Quality Committee include analyzing and aggregating institutional performance data, monitoring performance improvement efforts for effectiveness, and making recommendations to the Patient Care Committee and the Clinical Staff Executive Committee for changes in clinical practice. The Quality Committee coordinates the acquisition of performance improvement information from Area and Departmental teams to improve organizational performance. The Chief Nursing Officer and the PNSO President are ex‒officio voting members.
Medical Center Quality Dashboard (MCQD) — Current and goal performance is displayed on the MCQD intranet site, which is available to all Medical Center employees and is updated regularly when new information is reported. Among the many metrics available within the MCQD is a dedicated Nurse‒Sensitive Quality Indicator Dashboard which maintains organizational focus on the importance and impact of nursing practice on organizational performance.
MET — Medical Emergency Team — rapid response team comprised of RNs.
MICU — Porter Medical Intensive Care Unit — Adult critical care inpatient units; historically located on 3 West MICU, now expanded to 3 North MICU as well.
MOC — Manager Orientation Checkpoint form that clarifies the manager’s expectations of each individual orientee, used in a weekly checkpoint on their orientation and onboarding progress.
mPINC — CDC Maternity Practice in Infant Care and Nutrition score (http://www.cdc.gov/breastfeeding/data/mpinc/index.htm)
MST — Malnutrition Screening Tool.

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N

NCO — Nursing Clinical Onboarding — a mandatory follow‒up to the initial orientation process which all new RN employees must attend four to six weeks after their hire date.
NDNQI — National Database of Nursing Quality Indicators.
NETS — Newborn Emergency Transport System (NETS) brings critical infants to both the Newborn Intensive Care Unit and to the 12 bed Pediatric Intensive Care Unit. The NETS team uses ground and air vehicles to make approximately 350 transports per year.
Neurology Clinics — Ambulatory care clinics with locations on Fontaine Avenue and the Primary Care Center, as well as a pediatric epilepsy clinic and EEG/EMG labs.
Neuroradiology — Radiology procedural area.
Neurosurgery Clinic — Ambulatory care clinic.
NHSN — The National Healthcare Safety Network, a national healthcare‒associated infection tracking system sponsored by the Centers for Disease Control.
NICHE — Nurses Improving Care for Healthsystem Elders. “The mission of NICHE is to provide principles and tools to stimulate a change in the culture of healthcare facilities to achieve patient centered care for older adults.” http://www.nicheprogram.org/
NICHQ — National Initiative for Children’s Healthcare Quality, sponsor of the Best Fed Beginnings Learning Collaborative.
NICU — Neonatal Intensive Care Unit within the Children’s Hospital.
NIHSS — National Institutes of Health Stroke Scale.
NKF — National Kidney Foundation. http://www.kidney.org/
NNICU — Nerancy Neuro Intensive Care Unit — Adult critical care inpatient unit.
North Tower — A recent significant addition to the front of UVA Hospital adding new North Unit expansion capacity on floors 3 through 8.
NP — Nurse Practitioner.
NS3 — The Nursing Satisfaction with Support Services Survey offered through the American Organization of Nurse Executives (AONE). At the strong encouragement of our Chief Nursing Officer, UVA Health System participated in 2013, the inaugural year of this nationally‒available survey, and many workgroups have been pursuing improvements at UVA Health System based on our nurses’ input in this survey.
NSI — Nurse‒Sensitive Indicators of high‒quality care and patient outcomes.
Nurse Leadership Institute (NLI) — The NLI of Virginia is a statewide program for nurses who serve as, or have been identified as having potential to be, a nurse manager or member of the management team. This nine‒month program builds nurse leadership skills, innovative thinking and confidence. Approximately 30 nurses participate each year. The program is based on the Healthcare Leadership Alliance Competency Directory. http://www.virginianli.org/
Nurse Residency Program (NRP) — UVA Health System has adopted the University HealthSystem Consortium/American Association of Colleges of Nursing’s Nurse Residency Program as a framework for supporting new graduate nurses’ transition into practice. The NRP curriculum emphasizes patient outcomes, leadership and the professional RN role by supporting the transition from student nurse to professional nurse with an emphasis on developing critical thinking skills through reflection and interaction with supportive colleagues. Upon successful completion of NRP, three academic credits are earned through the University of Virginia (UVA) School of Continuing & Professional Studies.
Nurses Improving Care for Healthsystem Elders (NICHE) — NICHE is the leading nurse‒driven program designed to help hospitals improve care of older adults.... NICHE, based at NYU College of Nursing and comprised of 530 hospitals and healthcare facilities throughout North America, engages hospitals and their affiliates in achieving and sustaining the NICHE designation. NICHE designation demonstrates a ”hospital's organizational commitment and continued progress in improving quality, enhancing the patient and family experience, and supporting the hospital's efforts to serve their communities.” (http://www.nicheprogram.org/program_overview)
NurseTalk — The Chief Nursing Officer’s monthly video highlighting selected clinical nurses, leaders, and initiatives.
Nursing Education Services (NES) — The operational department, which serves as the central coordinating body for all nursing/patient care orientation, precepting, mandatory organization‒wide nursing competencies, and nursing continuing education at UVA Health System, as well as coordinating student nurse clinical practica and the Nurse Residency Program for new graduate nurse hires.
Nursing Educational Coordinator (NEC) — A network of unit‒based clinicians who serve as local educational coordinators for their unit colleagues, as a shared governance commitment, in addition to their formal clinical role. This network communicates often and meets monthly, as a subcommittee of the PNSO’s Professional Development Committee. These shared governance groups are also closely linked with the operational Nursing Education Services (NES) department, which is the central coordinating body for all nursing continuing education at UVA Health System. Nursing Education Services, as well as some large patient care regions, are supported by formal “Nursing Educational Coordinator 2” roles; educational expertise is the primary focus of the role for NEC2s.
Nursing Supervisors — Team of nurse leaders staffing nights and weekends as support to nursing staff, the on‒call administrator and nurse managers. They troubleshoot situations as needed, supervise activities of nursing personnel, participate in planning work of assigned units, ensure that patients’ needs are met and evaluate unit nursing care and performance. They are affiliated with the Staffing Resource Office/Clinical Operations administrative region.
NutritionDay — The team who manages the international nutrition assessment of hospitalized patients (http://www.nutritionday.org). UVA Health System’s participation in nutritionDay 2012 included an evaluation of the nutritional status of patients on two acute care units and one intensive care unit and allowed them to establish a comparative baseline of the nutritional status of UVA Health System patients. The evaluation demonstrated that 46% of those surveyed had weight loss prior to admission and that 52% had a poor appetite prior to admission.

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O

OASIS — CMS Outcome and Assessment Information Set.
OB/GYN — Obstetrics and Gynecology Clinics — Women’s Services clinics with locations at the Primary Care Center and Northridge.
OD — Human Resources Center for Learning & Organizational Development; coordinates non‒clinical new employee orientation and continuing education offerings for UVA Health System employees.
Office of Nursing Governance Programs (NGP) — An operational department formed to coordinate infrastructure support for nursing‒related initiatives, including both PNSO shared governance initiatives and operationally‒driven interprofessional initiatives for which nursing is a stakeholder, and to further enhance the connection between PNSO shared governance structures and daily patient care operations.
OG — Operational Guideline of the PNSO, describing how the PNSO interprets and implements the principles of the PNSO Bylaws in everyday activities, such as peer review.
Ongoing Competency Assessment Form (OCAF) — The form on which each employee’s growing competencies are documented throughout their career, after orientation has ended.
Ophthalmology Clinic — Procedure/surgical specialties ambulatory care clinic.
OPSC — Outpatient Surgery Center — Perioperative Services, including operating rooms for outpatient surgery.
OR — Operating Room.
Orange Dialysis — UVA renal services located in Orange County, Virginia.
Orientation Competency Assessment and Evaluation (OCAE) — The form on which each employee’s initial competencies are documented during orientation.
Orthopedic Clinics — Ambulatory care clinics located on Fontaine Avenue, including the Hand Center and Spine Center.

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P

PA — Physician Assistant.
PACE — Program of All‒Inclusive Care for the Elderly (PACE) is a nationally‒recognized alternative to nursing home care that provides comprehensive long‒term services and support to Medicaid and Medicare enrollees. In January 2013, UVA Health System entered into a non‒profit partnership with Riverside Health System (the largest PACE operator in Virginia) and the Jefferson Area Board on Aging (JABA) to form a 501(c)(3) corporation to build and operate a PACE program in Charlottesville, Virginia, known as Blue Ridge PACE.
PACU — Post‒Anesthesia Care Unit.
Page Dialysis — UVA renal services located in Page County, Virginia.
Pain Management Clinic — Ambulatory care clinic.  
Patient Care Services (PCS) — The UVA Health System department headed by the Chief Nursing Officer, who oversees the administration of nursing care for all hospital‒based services, cancer and heart outpatient clinics, ambulatory surgery and home healthcare services.
PCAs and PCTs — Nursing assistants at UVA Health System fall into two roles: Patient Care Assistants (PCAs) and the more advanced Patient Care Technicians (PCTs). PCAs must possess a current Certified Nursing Assistant certification. PCTs must either possess a current Virginia Certified Nursing Assistant certification, or be a registered nursing student who has successfully completed their Medical/Surgical Clinical Experience and Didactic.
PCP — Primary care providers.
PDC — PNSO Professional Development Committee, convened by Nursing Cabinet to oversee and fulfill the “nursing professional development” aspect of the PNSO Bylaws.
Pediatric Clinics — Pediatric primary care clinics with several locations: the Primary Care Center, Northridge and Orange County (part of the Children’s Hospital).
Pediatric Specialty Clinics — Pediatric clinics providing specialized care, located at the Primary Care Center and at the Kluge Children’s Rehabilitation Center (part of the Children’s Hospital).
Pegasus — Hospital‒based air and ground medical transport service providing care to critically ill or injured patients.
PFCS — Patient and Family Centered Scheduling.
PICU — Pediatric Intensive Care Unit, a part of the Children’s Hospital.
Plastic Surgery Clinic — Procedure/surgical specialties clinic.
PM&R — Physical Medicine & Rehabilitation — Ambulatory care clinic.
POD — Post Operative Day.
PPC — Pediatric Palliative Care.
PPM — Nursing Professional Practice Model.
Practice News — A monthly newsletter compiled by the PNSO Clinical Practice Committee Chairs from articles submitted throughout the organization about recent/upcoming changes affecting nursing practice, status of key outcomes metrics, important improvement efforts and new research findings. The newsletter is emailed to all RNs in the Medical Center and School of Nursing faculty, and other staff have requested inclusion on the mailing list as well: PCAs, PCTs, LPNs, CMAs, Pharmacy Clinical Coordinators, Therapies, Managers and the CMO’s Office.
Professional Nursing Staff Organization (PNSO) — The nursing shared governance model at UVA Health System, which functions in conjunction with the operational leadership structure. All RNs employed by the UVA Medical Center, School of Nursing, and School of Medicine are automatically members of the PNSO and have the opportunity to actively engage in shared governance of the practice of nursing at UVA Health System.
Program Management Office (PMO) — A department of project management professionals who assist other UVA Health System departments with large‒scale initiative planning and implementation.
Project UPSTART — In 2007, the UVA Emergency Department STEMI Team created Project UPSTART, a comprehensive, systematic and practical approach to STEMI care, developed by emergency providers for emergency providers. “UPSTART” stands for “the Use of Procedural Standardization to Reduce Recognition to Reperfusion Time in ST‒elevation Myocardial Infarction (STEMI). The general Project UPSTART approach can be easily customized to meet the specific needs of other facilities. On the website (http://www.projectupstart.com/), basic training and other resources to assist institutions through every step of the program are available at no cost and no obligation to other hospitals and emergency care providers.
PSC — Joint Commission certified Primary Stroke Center.
Psychiatry Clinics — Psychiatry Services ambulatory care clinics, includes Adult Psychiatric Clinic (Northridge), Behavioral Medicine Clinic, Child & Family Psychiatry, Neurocognitive Assessment Laboratory and Neurobehavioral Sciences Clinic.
PTO — Paid Time Off — an employee benefit outlined by Human Resources Policy.
PU — Pressure Ulcers — a nurse‒sensitive indicator, which is among UVA’s “Q17” organization‒wide quality improvement priorities (specifically preventing Stage III / Stage IV pressure ulcers).
Pulmonary Clinic — Ambulatory care clinic.

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Q

Q12© — The 12 question methodology in the Gallup Consulting survey tool used to measure and benchmark employee engagement.
Q17 — The 17 specific priorities outlined in the FY2014‒FY2017 UVA Quality Improvement/Patient Safety Plan are referred to as the “Q17.” These are: mortality index, post‒operative hemorrhage observed:expected, hospital‒based inpatient psychiatric services, pneumonia bundle, heart failure bundle, surgical care improvement project (SCIP) bundle, pneumococcal immunization rate, influenza immunization rate, catheter‒associated urinary tract infections, central line‒associated blood stream infections, venous thromboembolism/pulmonary embolism postoperative, Stage III/IV pressure ulcers, patient falls with injury, glycemic management/control for adult ICU/post‒operative cardiac surgery patients, hospital‒wide readmissions, patient satisfaction generally and patient satisfaction specific to pain management.
QPI — Quality and Performance Improvement. This department includes the Performance Improvement, Patient Safety and Risk Management, and Clinical Staff departments. Among many other duties, they manage the QR Track/Be Safe variance reporting system, and post metric performance on the Medical Center Quality Dashboard.
QR and QR Track — Staff are encouraged to report all variances from standard processes and expected outcomes, including accidents, adverse events and good‒catch/near‒misses. Until 2014, this was called “filing a Quality Report (QR) in the QR Track central database” available through an icon on all Medical Center computers. In 2014, the terminology and software was changed to align with the new organization‒wide Be Safe methodology (see entry for “Be Safe” above). Now staff file a Be Safe Event report in the Be Safe Events database; the database has been expanded beyond patient safety to also include potential/actual staff injuries as well (previously reported separately through Employee Health).
QST — Quality Support Team — numerous unit‒based or theme‒based interprofessional groups which meet regularly to review quality metric trends and determine specific follow up needs for their topic of interest.

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R

Radiation Oncology — Cancer Center procedural areas located at the West Complex and Moser.
Radiology Nursing — Radiology nursing team supporting patients having x‒ray, CT or MRI scans.
RAM — Remote Area Medical clinic. Volunteers from several surrounding states organize this massive event every summer in rural southwest Virginia, federally designated as a medically underserved area. They provide free medical, dental and vision care to uninsured or underinsured individuals. UVA is one of many organizations participating in this charitable health care outreach, sending a large contingent of volunteer care providers and resources annually.
RBC — Relationship‒Based Care, the care delivery system adopted by UVA nursing, focused on healthy relationships with patients, families, colleagues, and one’s self.
Renal Unit — Renal inpatient unit on 3rd floor.
Reproductive & Endocrine Health Clinics — Women’s Services ambulatory care clinic.
Rheumatology Clinic — Ambulatory care clinic.
RISE — Respect, Integrity, Stewardship, and Excellence: UVA Health System’s shared organization‒wide values. Specific supportive behaviors are expected of every team member.
RLUs — Relative luminescence units.
RN — Registered Nurse.
Root Cause Analysis (RCA) — A methodology to discover the source and contributing factors of significant variances or unexpected events, in order to fix the root cause and prevent future recurrences.
RRT — Renal replacement therapy.

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S

SAS — Surgical Admission Suite — Perioperative service providing pre‒operative care.
SBAR — Situation, Background, Assessment, Recommendation. Clinicians use this brief format to structure urgent in‒the‒moment communications requiring prompt action. One example is using SBAR as a framework for text pages.
SCA — Sudden Cardiac Arrest.
SCI — Spinal cord injury.
SCIP‒INF4 — This Surgical Care Improvement Project (SCIP) developed by the Joint Commission focuses on glucose control for cardiac surgery patients. The SCIP‒INF4 measure at the time addressed the cardiac surgery patients post‒op 0600 serum blood glucose level with a goal of <200 mg/dl on POD 1 and POD 2. It has since been updated requiring no more than one glucose >180 at 18‒24 hours after anesthesia end time.
SCTU — Stem Cell Transplant Unit on 8 West.
SFWL — Surgical Family Waiting Lounge.
Shared Governance Refresh — In 2011, the PNSO, with the CNO's active involvement, convened a historic meeting of all past PNSO presidents and other key nursing leaders, to reevaluate the fundamental structures of the PNSO against the changing backdrop of nursing practice at UVA Health System; were we still efficiently meeting needs? Additional workgroups with broad participation from a wide cross section of nursing roles and settings followed up on this group’s suggestions throughout 2011 and 2012. Through these workgroups, nurses reexamined and updated a large proportion of the PNSO’s concepts. Our shared governance infrastructure now formally includes local as well as central committees, and committees specific to the management and night shift perspectives. Together we redesigned our Professional Practice Model diagram to more intuitively reflect our shared values, and captured our goals in new Nursing Vision Statement. A special referendum vote by the PNSO membership in 2012 adopted these substantial changes into our Bylaws, guiding our shared governance activities since then.
SIR — Standardized Infection Ratio.
SIRS — Systemic Inflammatory Response Syndrome.
SNF — Skilled Nursing Facility.
SOM — The UVA School of Medicine.
SON — The UVA School of Nursing.
SRO — Staffing Resource Office, includes acute and critical care nursing float pools and the patient companion/sitter pool, as well as nursing supervisors for evenings and weekends.
SROC — Spontaneous Return of Circulation.
SRTR — Scientific Registry for Transplant Recipients. Administered by the Chronic Disease Research Group of the Minneapolis Medical Research Foundation, this registry provides data analysis that informs policy development, supports transplant programs and guides transplant research.
SSI — Surgical Site Infections.
SSU — Short Stay Unit — Adult medical‒surgical inpatient unit: short stay, post‒procedural and other observational care.
Standard Work — Part of the Be Safe methodology, developing Standard Work is a process improvement approach in which staff directly involved in a task map out the desired process steps needed to achieve best practice, with a minimum of wasted effort, resource, or potential for error. The resulting Standard Work is then shared with and tested by all colleagues who perform that task, as the model to guide their performance. Efficiency suggestions found during the testing offer the opportunity to continuously improve.
STBICU — Surgical Trauma Burn Intensive Care Unit — Adult critical care inpatient unit.
STEMI — ST‒segment Elevation Myocardial Infarction.
Summit — In 2012, the PNSO disbanded its longstanding concept of a representative "Congress of Delegates" in favor of a "Summit on the State of UVA Nursing" open to all nurses, a more broadly empowering model. Like Congress before it, Summit is an annual nursing event mandated by the PNSO Bylaws: “Open to all PNSO members, reflecting on the year’s achievements and upcoming plans ... The Nursing Summit will collaborate with Cabinet to deliver content on selected nursing issues that are relevant to nursing staff.”

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T

TCVPO — Thoracic Cardiovascular Post‒Operative Intensive Care Unit — Adult critical care inpatient unit, now expanded into two locations, 4 West TCVPO and 4 North TCVPO (sometimes also called TCV ICU).
Transplant Clinic — Transplant ambulatory care clinic.
Transplant Coordination — Group of nurse coordinators providing transplant patient case management.
Trauma Program — The program coordinating and overseeing trauma patient care
TST — Joint Commission Targeted Solutions Tool; in this case, the TST for Hand‒off Communications helped gauge improvement progress at UVA Health System.
TTM — Therapeutic Temperature Management.

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U

UHC — University HealthSystem Consortium — “an alliance of 120 academic medical centers and 299 of their affiliated hospitals representing the nation’s leading academic medical centers.” (https://www.uhc.edu)
UMA — University Medical Associates — General medicine ambulatory care clinic.
UNICEF — United Nations Children’s Fund (http://www.unicefusa.org/)
University of Virginia Health System (UVA Health System) — Consisting of five interrelated organizations: the Medical Center (UVAMC or MC), the School of Medicine (SOM), the School of Nursing (SON), the Claude Moore Health Sciences Library (HSL) and UVA Physicians Group (UPG).
University Physicians Group (UPG) — UPG represents doctors and other allied health professionals who provide care within the UVA Health System and regional primary care practices. UPG performs billing and collections functions for physician professional services; manages primary care practices; oversees physician payroll and benefits, including a pension plan; negotiates commercial payer contracts; participates in clinical outreach business development; and offers legal and financial services.
UPC — University Physicians of Charlottesville — General medicine ambulatory care clinics with several locations
Urology Clinic — Procedure/surgical specialties ambulatory care clinic.
Uteam® — The nickname for UVA Health System employees to emphasize the value of our team identity is “Uteam”, with the motto “UVA. It starts with you.” Executive leadership hosts several quarterly open‒invitation Uteam Forums for all staff to hear about the latest metrics performance, progress toward our strategic goals and other key initiatives, and engage in question & answer sessions with executives. The Medical Center Employee Council selects a “Uteam Member of the Month” award for recognition of excellence from among the staff‒generated nominations received each month.
UVA — University of Virginia.
UVA Connect — The UVA Health System internal online newsletter, updated daily with news and recognition for the Medical Center (with a section dedicated to Nursing), the School of Medicine, the School of Nursing, the Health System Library and University Physicians Group. Prior to this extensive website’s creation, the newsletter was called “The LINK”, a play on the term used for the many walkways connecting our Health System buildings. Both UVA Connect and its predecessor The LINK frequently feature nursing recognition stories.

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V

VIS — Vaccine Information Sheets.

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W

White Boards — Dry erase boards in front of each patient bed, with prompts to provide informative reminders to patients, care partners and the clinical team about important contacts and goals for the day.
WHO — World Health Organization. (http://www.who.int/)
WOC Team — Wound, Ostomy, Continence team of nursing consultants.
WOCN — Wound Ostomy Continence Nurse national certification
WOWs — Computer Workstations On Wheels. Transitioning to wall‒mounted computers in patient rooms, in response to staff feedback and workplace injury concerns.

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Z

Zion Crossroads Dialysis — UVA renal services located in Zion Crossroads, Virginia.